Exchange and Refund Policy
YOU'LL LOVE LAXBRA PRODUCTS OR YOUR MONEY BACK!
We stand behind our products. If for any reason you are not completely satisfied with your Laxbra products, we offer an exchange or a full refund.
To be eligible for a exchange or full refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging within 30 days of purchase.
Request For Exchange / Refund
We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.
RETURNS
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging within 30 days of purchase.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please contact us for return information as each product and model is sent from a different fulfilment partner.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at laxbrandintl@gmail.com
SALE ITEMS (IF APPLICABLE)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at laxbrandintl@gmail.com and we will start the exchange process.
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
DISCOUNTED ITEMS
- No returns on limited time discounts. (EG. Flash sale 20% discount and above)